Trooli is a registered trading name of Call Flow Solutions Ltd (“Call Flow”).

YOUR AGREEMENT DOCUMENTS

If you purchase any of our Trooli services, you’re agreeing to our Terms of Service and they become part of a legal agreement (or “contract”) between Trooli and you. Your Agreement is made up of these documents:

• The Terms of Service for Trooli Broadband and Telephony Services
• The Price Guide
• The Fair and Acceptable Use Policy
• The Privacy Policy
• Your Service Confirmation (sent after your order is placed)
• Offer Terms (where applicable)

PRIVACY

• Our Privacy Policy tells you all the ways we collect information from you, how we store and use it, and how you can access and manage this information.
• Our Website and Cookie Policy tells you about your privacy when using our website www.trooli.com that is served by Call Flow Solutions Limited.

COMPLAINTS

Our guide for complaints handling and dispute resolution is set out in Trooli’s Code of Practice.