Please select your address from the list below. If your address is not listed here, it has been identified as one that we are unable to serve as yet due to a lack of suitable, existing infrastructure. Please register your interest here and we will be in touch when we are able to provide a service at your address.
It appears we already serve our Trooli network to this house. If you are in the process of moving to this address or want to transfer the service into your name, please call our sales team on 0800 358 7680 (Option 1) so they can assist.
It appears we already have an order in progress for this property and our service activation team will be in touch in due course to confirm your installation. Please call our sales team on 0800 358 7680 (Option 1) if you have any further questions on your order.
Please refer to our definitions here when reviewing the below.
Please read our Cookie Policy carefully as it contains important information on who we are and how we use Cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Who We Are
This website is operated by Trooli Ltd. We are a telecommunications infrastructure Company and Internet Service Provider.
Our Website
This Cookie Policy relates to your use of our website www.trooli.com.
Cookies
A Cookie is a small text file which is placed onto your device (eg computer, smartphone or electronic device) when you use our website. We use Cookies on our website. These help to remember your preferences, record usage activity and enable us to track the number of people looking at our website.
For further information on our use of Cookies, including a detailed list of your information which we and others may collect through Cookies, please see below.
For further information on Cookies generally, including how to control and manage them, visit the guidance on Cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
Consent To Use Cookies And Changing Settings
We will ask for your consent to place Cookies or other similar technologies on your device, except where they are essential for us to provide you with a Service that you have requested.
You can withdraw any consent to the use of Cookies or manage any other Cookie preferences by setting your preferences within the Cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available. It may be necessary to refresh the page and clear your cache for the updated settings to take effect.
Our Use Of Cookies
Essential Cookies. Essential for the operation of Trooli Ltd and delivery of the service,
Non-Essential Cookies. We will request your consent before placing.
Analytics
The Services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Essential Cookies. Essential for the operation of Trooli Ltd and delivery of the service,
Non-Essential Cookies. We will request your consent before placing.
Content Performance And Features Testing (A/B Testing)
The Services contained in this section allow the Owner to track and analyse the User response concerning web traffic or behaviour regarding changes to the structure, text or any other component of Trooli Ltd.
Non-Essential Cookies. We will request your consent before placing.
Heat Mapping And Session Recording
Heat mapping services are used to display the areas of Trooli Ltd that Users interact with most frequently. This shows where the points of interest are. These heat mapping services make it possible to monitor and analyse web traffic and keep track of User behaviour. Some of these Services may record sessions and make them available for later visual playback.
Non-Essential Cookies. We will request your consent before placing.
Targeting & Advertising
Trooli Ltd uses Trackers to deliver personalised marketing content based on User behaviour and to operate, serve and track ads.
This type of Service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Trooli Ltd, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the Services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside Trooli Ltd. For more information, please check the privacy policies of the relevant Services.
In addition to any opt-out feature offered by any of the Services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Non-Essential Cookies. We will request your consent before placing.
Advertising Industry Specific Opt-Outs
Users should also follow the instructions provided by YourOnlineChoices (EU) or other similar Services. Such initiatives allow Users to select their tracking preferences for advertising tools.
The Digital Advertising Alliance has an application called AppChoices assists Users to control interest-based advertising on mobile applications.
How to provide or withdraw consent to Trackers and Cookies
There are various ways to manage Tracker and Cookie related preferences and to provide and withdraw consent.
If you do not want to accept any Cookies, you may be able to change your browser settings so that Cookies or Trackers (including those which are essential to the Services requested) are not accepted.
Users may also provide or withdraw consent to Cookies and Trackers by updating their preferences accordingly through the relevant consent-preferences widget (if available).
Through the relevant browser or device features, Users may be able to delete previously stored Trackers and Cookies, including those used to remember the User’s initial consent.
Other Cookies and Trackers in the browser’s local memory may be cleared by deleting the relevant browsing history.
If you take any of the above actions, please be aware that you may lose some of the functionality of our website.
For further information about Cookies and how to disable them please go to the guidance on Cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
Third party access to Cookies and Trackers
The Cookies and Trackers we use will only be accessed by us and necessary third parties for the purposes referred to in this Cookie Policy.
Withdrawing consent from third party Trackers and Cookies
Users can manage third party consents to Trackers and Cookies by:
Users can manage third party consents to Trackers and Cookies by:
Trooli Ltd and Third party Cookies and Trackers
The use of third party Cookies and Trackers cannot be fully controlled by Trooli Ltd.
Any references in this Cookie policy and our Privacy Policy to third party Cookies and Trackers are indicative.
To obtain complete and accurate information about the use and storage of a User’s Personal Data, a User should:
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by Trooli Ltd.
Expiry of Cookies and Trackers
The validity and expiration period of the Cookies and Trackers may vary depending on the lifetime set by Trooli or a necessary third party provider. Some Cookies and Trackers may expire upon termination of the User’s browsing session.
Locating Tracker Settings
Users can find information about how to manage Cookies and Trackers in the most commonly used browsers linked below:
Users may also manage certain categories of Cookies and Trackers used on mobile apps by opting out through the relevant device settings. For example, Users may wish to manage their device advertising settings or tracking settings in general. Users can generally locate these preferences in their device settings and then search for the relevant setting.
How to contact us
Please contact us at [email protected], write to Trooli Ltd, 18 Kings Hill Avenue, Kings Hill, West Malling, ME18 4AE or call 0800 358 7680.
Changes to this policy
This policy was published on 2 February 2024.
We may change this policy from time to time, when significant or important changes are made, we will inform you via e-mail.
Legal Information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation) incorporated into UK law (with various amendments made by Brexit legislation) following the end of the Brexit implementation (Retained Regulation (EU) 2016/679, the UK GDPR).
This Cookie policy relates solely to Trooli Ltd, unless stated otherwise within this document.
Customer Support
Phone: 0800 358 7680
email: [email protected]
Opening Hours
Mon to Fri 08:30 - 18:00
Sat-Sun, Bank Hol. 09:00 -17:00
Sales & Upgrades
Phone: 0800 048 7790
email: [email protected]
Opening Hours
Mon to Fri 08:00 - 18:00
Sat-Sun, Bank Hol. Closed
Recontracts
Phone: 0800 054 1333
email: [email protected]
Opening Hours
Mon to Fri 09:00 - 17:00
Sat-Sun, Bank Hol. Closed
Cancellations
Phone: 0800 054 1333
email: [email protected]
Opening Hours
Mon to Fri 09:00 - 17:00
Sat-Sun, Bank Hol. Closed
Copyright Trooli Ltd © 2024. All rights reserved. Registered in England and Wales. Company Reg No. 4366668. 18 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AE