Help - Trooli

Postcode Found!

Please select your address from the list below. If your address is not listed here, it has been identified as one that we are unable to serve as yet due to a lack of suitable, existing infrastructure. Please register your interest here and we will be in touch when we are able to provide a service at your address.

Already Connected

It appears we already serve our Trooli network to this house. If you are in the process of moving to this address or want to transfer the service into your name, please call our sales team on 0800 358 7680 (Option 1) so they can assist.

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Already Ordered

It appears we already have an order in progress for this property and our service activation team will be in touch in due course to confirm your installation. Please call our sales team on 0800 358 7680 (Option 1) if you have any further questions on your order.

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Get in touch

If you would like to contact us, please use the form below or the details at the bottom of the page.

SALES & UPGRADES0800 048 7790
[email protected]

Mon-Fri, 08.00 – 20.00
Sat – Sun & Bank Holiday: Closed

CANCELLATIONS0800 054 1333
[email protected]

Mon-Fri, 08.00 – 17.00
Sat – Sun & Bank Holiday: Closed

RECONTRACTS0800 054 1333
[email protected]

Mon-Fri, 09:00 – 17:00
Sat – Sun & Bank Holiday: Closed

CUSTOMER SUPPORT 0800 358 7680
[email protected]

Mon-Fri 08.30 – 18.00, Sat-Sun & Bank Holiday 09.00 – 17.00

SERVICE ACTIVATION [email protected]

Trooli Limited,
18 Kings Hill Avenue,
Kings Hill
West Malling,
ME19 4AE


Trooli strives to provide the best possible service. From time to time things can go wrong – should this happen, we want to resolve any complaints you might have. Please get in touch with us so we can attempt to put it right. Our complaints procedure is here.


Customer Support
Phone: 0800 358 7680
email: [email protected]

Mon-Fri: 08:30 - 18:00
Sat-Sun & Bank Hol: 09:00 - 17:00

Sales & Upgrades
Phone: 0800 048 7790
email: [email protected]

Mon-Fri: 08:00 - 20:00
Sat-Sun & Bank Hol: Closed

Phone: 0800 054 1333
email: [email protected]

Mon-Fri: 09:00 - 17:00
Sat-Sun & Bank Hol: Closed

Phone: 0800 054 1333
email: [email protected]

Mon-Fri: 09:00 - 17:00
Sat-Sun & Bank Hol: Closed


Copyright Trooli Ltd © 2023. All rights reserved. Registered in England and Wales. Company Reg No. 4366668. 18 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AE

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