You can test your broadband speed by going to http://www.speedtest.net and click ‘Begin test’. You will see three results: Ping, Download and Upload. Once the results are displayed on your screen, please use the option to share your test result with us by clicking ‘share this result’.
Before you begin, please disconnect all the devices from LAN ports on the router, and your Wi-Fi connections to the router, and leave only one device which you will use during speed test. A desktop or laptop computer is the recommended device to use, but if it isn’t available, a mobile or tablet will be fine. Reboot the device you are using for the test.
Connect your test device to the Ethernet port on your router using the Ethernet cable that was supplied with your router. Open an Internet browser on your device and do not open any other application on your device during the speed test.
Note that your device may itself not be able to support the full speeds we are supplying! We have also noticed that certain antivirus and firewall software can impact the speeds you experience, as can the amount of free memory available on your computer.