Please select your address from the list below. If your address is not listed here, it has been identified as one that we are unable to serve as yet due to a lack of suitable, existing infrastructure. Please register your interest here and we will be in touch when we are able to provide a service at your address.
It appears we already serve our Trooli network to this house. If you are in the process of moving to this address or want to transfer the service into your name, please call our sales team on 0800 358 7680 (Option 1) so they can assist.
It appears we already have an order in progress for this property and our service activation team will be in touch in due course to confirm your installation. Please call our sales team on 0800 358 7680 (Option 1) if you have any further questions on your order.
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KNOWN ISSUES
23/04/2024 – Lakenheath
15:45: Our engineering team will be on site tomorrow morning to investigate and resolve the issue that is causing the outage in this area.
We will then provide further updates as we receive them from the team.
14:40 – We are aware of an issue affecting customers in the IP27 area.
Our teams are currently investigating this issue and we will provide further updates as we receive them.
We apologise for any inconvenience caused.
22/04/2024 – Hythe
14:40: We’ve been advised that a power cut has occurred in the CT21 area. Unfortunately, the power is still down which is affecting our main cabinet.
We’ve been advised by UKPN that the power is due to return between 17:00 and 18:00/
We do apologise for any inconvenience caused.
Hastings (TN34)
23/04/2024 – We’ve been advised that this outage has now been resolved.
If any customers are still experiencing any issues, please do contact our Helpdesk department.
22/04/2024
13:00 – Our engineers will be attending first thing tomorrow morning (23/04 AM) to carry out the final repair work required to restore all customers connection in the area.
09:50 – We are aware of an issue affecting customers service in the TN34 area.
Our teams are working hard to investigate and resolve this outage and we will be in contact shortly once we receive further updates.
We apologise for any inconvenience caused.
Customer Support
Phone: 0800 358 7680
email: [email protected]
Opening Hours
Mon to Fri 08:30 - 18:00
Sat-Sun, Bank Hol. 09:00 -17:00
Sales & Upgrades
Phone: 0800 048 7790
email: [email protected]
Opening Hours
Mon to Fri 08:00 - 18:00
Sat-Sun, Bank Hol. Closed
Recontracts
Phone: 0800 054 1333
email: [email protected]
Opening Hours
Mon to Fri 09:00 - 17:00
Sat-Sun, Bank Hol. Closed
Cancellations
Phone: 0800 054 1333
email: [email protected]
Opening Hours
Mon to Fri 09:00 - 17:00
Sat-Sun, Bank Hol. Closed
Copyright Trooli Ltd © 2024. All rights reserved. Registered in England and Wales. Company Reg No. 4366668. 18 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AE