TERMS AND CONDITIONS

      • Free installation & first month free promotion eligible for new orders placed between 22.04.20 & 30.09.20.
      • All orders placed within this time period will be eligible for the free installation and ‘first month free’ promotion, irrelevant of when the customer installation and activation is arranged for.
      • Offer only covers the broadband fee and not any other services.
      • Free installation saving of £120 only applicable for standard installations.
      • A survey will be completed as part of your order to confirm if any additional work is required to connect your property and, if so, we will contact you to agree before proceeding.
      • Offer not in conjunction with any other promotion.
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available), contract term 18 months.
      • Trooli broadband packages exclude phone line (because it’s not needed). Once the order has been confirmed, our team will be in touch to confirm installation dates and the customer will receive their first month’s broadband free of charge and not pay for installation.
      • All other costs, such as activation costs will be as per the advertised costs at the date of order.
      • Speed guaranteed to the Trooli router. Wifi speeds vary by device and home set-up. See trooli.com/help/faqs/  for more details.
      • Friends and Family must complete their order with Trooli by 31.12.20.
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available) contract term 18 months.
      • Maximum total reward for you: 6 new family / friend customers with a FREE 3 month package upgrade per customer.
      • Maximum upgrade period is 18 months per customer. Free package upgrades available whilst you are in contract, to continue to benefit from this offer beyond the end of your 18 month contract term, a further contract term will be required.
      • To receive your free three month upgrade, ensure your friend / family member references your account number when they sign up. Once they have signed up and been connected to a Trooli broadband package, we will contact you to confirm your free, three month upgrade.
      • After three months you will revert to your original package.
      • The free upgrade offer is not available if you are already on our Business 900 Mb package and no replacement offer is available. Speed guaranteed to the Trooli router. Wifi speeds vary by device and home set-up, see www.trooli.com for more details. Trooli broadband excludes a phoneline (because it’s not needed).
      • Upgrade offer only relations to Trooli broadband and no other provider’s service.
      • New customers, as recommended through the Member Get Member promotion must sign up to a new Trooli broadband package by 31.12.20.
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available) contract term 18 months.
      • New customers must reference the existing members name when placing their order.
      • Once the order has been confirmed, our team will be in touch to confirm installation dates and the customer will receive their half price activation (saving £40).
      • All other costs, such as installation and monthly package costs will be as per the advertised costs at the date of order.
      • Speed guaranteed to the Trooli router. Wifi speeds vary by device and home set-up, see www.trooli.com for more details. Trooli broadband excludes a phoneline (because it’s not needed).
      • Upgrade offer only relations to Trooli broadband and no other provider’s service.
      • Customers who sign up to one of Trooli’s three broadband packages (300 Mb, 500Mb or 1000MB) will benefit from a free installation worth £120.
      • Installation cost worth £120 free of charge for standard installations. A survey will be completed as part of your order to confirm if any additional work is required to connect your property and, if so, we will contact you to agree before proceeding. 
      • Available to eligible customers agreeing to an 18 month contract with Trooli.
      • Not in conjunction with any other promotion.
      • External factors such as home wiring can affect speed. WiFi speeds vary by device and home set-up. See trooli.com/help/faqs/  for more details.
      • Trooli broadband excludes a phone line.
      • Offer valid until 30/09/2020.
      • Other exclusions and conditions apply.