TERMS AND CONDITIONS

      • Customers ordering between 02/11/20 and 30/11/20 will receive the below, irrelevant of when the customer installation and activation is arranged for (activation must be arranged within 6 months of order date)
      • For addresses in Crowborough and Uckfield that are not due for release until next month we are happy to honour our Black Friday promotion for customers that register their interest by 30.11.20 and place their order within 14 days of being notified that their order can be placed.
      • 3 months broadband at half price
      • Free Installation worth £120, as per below terms
      • Free activation worth £80, as per below terms
      • Free installation (worth £120) and free activation (worth £80) only applies to standard installations. Where a property is identified as ‘non-duct’ and additional work is required for connection, these costs will be applied but the customer will still retain their 3 months half price broadband. Customers will be notified of any additional costs before proceeding.
      • Offer only covers the broadband service, no discount will be applied to phone line services ordered by a customer. A phone line is not needed to receive Trooli broadband.
      • Offer not in conjunction with any other promotion.
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available), contract term 18 months.
      • Trooli broadband packages exclude phone line (because it’s not needed). Once the order has been confirmed, our team will be in touch to confirm installation dates and the customer will receive their first month’s broadband free of charge and not pay for installation.
      • Speed guaranteed to the Trooli router. Wifi speeds vary by device and home set-up. See trooli.com/help/faqs/ for more details.
      • Free installation & first month free promotion eligible for new orders placed between 22.04.20 & 30.09.20.
      • All orders placed within this time period will be eligible for the free installation and ‘first month free’ promotion, irrelevant of when the customer installation and activation is arranged for.
      • Offer only covers the broadband fee and not any other services.
      • Free installation saving of £120 only applicable for standard installations.
      • A survey will be completed as part of your order to confirm if any additional work is required to connect your property and, if so, we will contact you to agree before proceeding.
      • Offer not in conjunction with any other promotion.
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available), contract term 18 months.
      • Trooli broadband packages exclude phone line (because it’s not needed). Once the order has been confirmed, our team will be in touch to confirm installation dates and the customer will receive their first month’s broadband free of charge and not pay for installation.
      • All other costs, such as activation costs will be as per the advertised costs at the date of order.
      • Speed guaranteed to the Trooli router. Wifi speeds vary by device and home set-up. See trooli.com/help/faqs/  for more details.
      • Our Member Get Member offer is available to all existing customers currently in a fixed term 18 month contract.
      • Maximum total reward to you: 6 x 50% credit to your Trooli bill per 18 month contract.
      • To get 50% of your bill, Friends and Family must complete their order with Trooli by 31.09.21
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available) contract term 18 months.
      • Friends and Family must share your name and account number when they sign up for Trooli.
      • Only one discount per monthly bill. For multiple referrals in the same month your discount will be applied to future bills.
      • To continue to benefit from this offer beyond the end of your contract term, you will be required to sign into a new 18 month contract.
      • Discount credit will be applied to your next bill once their service has been connected.
      • This offer only relates to Trooli broadband and no other provider’s service.

       

      • New customers, as recommended through the Member Get Member promotion must sign up to a new Trooli broadband package by 31.12.20.
      • Minimum monthly spend: £50 for 300Mb Download (100Mb Upload) package (other package options available) contract term 18 months.
      • New customers must reference the existing members name when placing their order.
      • Once the order has been confirmed, our team will be in touch to confirm installation dates and the customer will receive their half price activation (saving £40).
      • All other costs, such as installation and monthly package costs will be as per the advertised costs at the date of order.
      • Speed guaranteed to the Trooli router. Wifi speeds vary by device and home set-up, see www.trooli.com for more details. Trooli broadband excludes a phoneline (because it’s not needed).
      • Upgrade offer only relations to Trooli broadband and no other provider’s service.
      • Customers who sign up to one of Trooli’s three broadband packages (300 Mb, 500Mb or 1000MB) will benefit from a free installation worth £120.
      • Installation cost worth £120 free of charge for standard installations. A survey will be completed as part of your order to confirm if any additional work is required to connect your property and, if so, we will contact you to agree before proceeding. 
      • Available to eligible customers agreeing to an 18 month contract with Trooli.
      • Not in conjunction with any other promotion.
      • External factors such as home wiring can affect speed. WiFi speeds vary by device and home set-up. See trooli.com/help/faqs/  for more details.
      • Trooli broadband excludes a phone line.
      • Offer valid until 31/12/2020.
      • Other exclusions and conditions apply.