CAREERS

A BIT ABOUT US

Here at Trooli, we’re on a mission to banish buffering, vanish video call embarrassment and clear up those “up to” speed claims that give broadband a bad name.

How? By providing our new, guaranteed, ultrafast, full fibre broadband speeds to as many communities as possible across Kent, East Sussex and beyond.

We’ve already got the great network, now we need more great people to take us even further.

Think you can help? Here’s why you should get in touch …

  • We’re passionate about growth

We’ve come a long way in 2 years, from nothing to 50,000+ premises passed, 10 staff to over 100 and are now one of the most respected altnets in the industry – and that’s just the start. But it’s not just our network, we’re passionate about ensuring our employees grow with us too.

  • We’re passionate about our people

At the heart of our culture is a belief that a company should be much more than politics and processes. That doesn’t mean these don’t exist, but it does mean that our people are the most important part of our business, that life here is that bit more fun and our high staff retention rates are something we’re rightly proud of.

  • We’re passionate about our customers 

Wouldn’t it be nice for a broadband network to be independent of Openreach and have complete control of where it builds and the experience our customers receive? Well, that’s exactly what Trooli is and with an Excellent Trustpilot rating from our customers, it’s clear we’re doing something right!

Current positions

BUILD OPERATIONS

 

  • Head of Fibre Network Planning – This opening provides an exceptional opportunity for an experienced and dynamic Fibre Access Network Planning Manager. We require you to provide instruction and leadership to the planning team and to continually identify and implement improvements across the planning process operation to ensure that business objectives and outcomes are in harmony with Trooli’s strategic goals. You will be required to work collaboratively across all departments and lead the responsibility for the design of the FTTP access network infrastructure up to and including the customers premises…[Job description PDF]
  • Deployment Manager – We’re a small company with a very exciting future. This project coordination role provides a great opportunity to combine working on-site with flexible desk-based working. You be part of an installation team of four people, which will be tasked with extending our fibre optic network to a complete town or village. The role will be ideal for someone with previous experience in management or project coordination, who is looking for something a bit different, and an escape from your standard office environment!..[Job description PDF]
  • Fibre Optic Cabler – You will be an experienced and competent cabler who completes work to the highest quality. You will be part of an installation team of four people, including one other cabler, installing our own fibre optic cables inside existing ducts to build our ultrafast broadband network…Job description [PDF].

 

  • Fibre Optic Splicer – You will be an experienced and competent splicer who completes work to the highest quality. You will be part of an installation team of four people, connecting and testing our fibre optic cables inside existing ducts to build our ultrafast broadband network. More information…Job description
  • Customer Installation Engineer – Some companies would define the job as installing broadband to our new customers. We think that downplays it a bit…. You’ll be one of the key faces of our business, the 1st person our new customers see as you make their dream of ultrafast broadband a reality, the person they remember and as much of a reason why they’ll give us 5 stars as the ultrafast broadband you’re installing. Confident of giving our customers a smile as well as ultrafast broadband? Here’s what we’re looking for…
    Job description [PDF]
  • Network Planner – This opening provides an exceptional opportunity for an experienced and dynamic Planner. They will be required to work collaboratively with Build Delivery Managers and Build Programme Managers and will support the Network build teams…Job description
  • Project Support Administrator – Our network is the most important part of our business – without it we simply don’t have ultrafast broadband to sell… this role is a crucial part of our planning and build teams where you’ll be responsible for helping our teams complete our new network areas. Want to feel the pride of knowing you’ve helped unlock ultrafast broadband for thousands of desperate customers? Here’s what we’re looking for…Job description

OFFICE  AND TECHNICAL SERVICES TEAM

  • First Line Helpdesk Technician – Fortunately, we don’t have many problems with our full fibre broadband network but when we do, we need strong, assertive and friendly people on hand to help get our customers back up to speed as quickly as possible. Can you hold your nerve and keep our customers happy even when they’re cross? Here’s what we’re looking for…Job description

 

  • Business Process Manager – Every business, even a new and exciting one like ours, is built on process and our business process manager will be a vital cog underpinning our future growth. We’re looking for someone who can not only design processes, but who thrives in implementing them and watching them become a reality and then reviewing them again… Think that’s you? Here’s what we’re looking for…Job description

 

 

 

 

 

 

 

 

 

 

 

 

 

 


To apply for any of these positions please send a CV and cover note to HR@trooli.com.

Other Opportunities

We have opportunities opening up at all levels, whether you’re looking for hands-on installation work, business support roles, customer facing roles, or something that gives you a corner office. We are always on the look out for talented and enthusiastic candidates, at any stage of their career. Please complete a contact form. Tell us what you can bring to the team. We’d love to hear from you.

Apprenticeships

Trooli is a big believer in apprenticeships. We have a number of apprentices on our team and the future is looking bright for all of them. Please complete a contact form to find out more.