Planned Maintenance - Heathfield 25/01/2022 - 05:00AM-7:00AM

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Planned Maintenance - Yalding 25/01/2022 00:00AM-01:00AM

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Postcode Found!

Please select your address from the list below. If your address is not listed here, it has been identified as one that we are unable to serve as yet due to a lack of suitable, existing infrastructure. Please register your interest here and we will be in touch when we are able to provide a service at your address.

Already Connected

It appears we already serve our Trooli network to this house. If you are in the process of moving to this address or want to transfer the service into your name, please call our sales team on 0800 358 7680 (Option 1) so they can assist.

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MY CONNECTION KEEPS DROPPING

Follow our step-by-step guide to solve your issue.
If that does not work, we will put you in touch with one of our team.

1
HARDWIRE A DEVICE
Suggestion:
  • Hardwire your laptop or PC to your router using another ethernet cable and see if it loses connection. Do not disconnect or use the existing ethernet cable connected to the modem.
  • Note – the best way to test this is by playing a video or streaming music and see if you notice any issues.

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