My Connection Keeps Dropping - Trooli

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MY CONNECTION KEEPS DROPPING

Follow our step-by-step guide to solve your issue.
If that does not work, we will put you in touch with one of our team.

1
HARDWIRE A DEVICE
Suggestion:
  • Hardwire your laptop or PC to your router using another ethernet cable and see if it loses connection. Do not disconnect or use the existing ethernet cable connected to the modem.
  • Note – the best way to test this is by playing a video or streaming music and see if you notice any issues.

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1 Abbey Wood Road, Kings Hill, West Malling, Kent ME19 4YT

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