My Connection is Slow - wireless checks - Trooli

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Follow our step-by-step guide to solve your issue.
If that does not work, we will put you in touch with one of our team.


As you have proven your broadband line is stable, your issue is most likely to do with wireless interference. Try the following:

  • Disconnect your laptop so you are no longer hardwired. Move / switch off any devices near the router such as printers, boosters, baby monitors. Now check your Wi-Fi / wireless connection.
  • If you have a mesh system, press the Wi-Fi button on your router to disable its Wi-Fi signal. This will allow the Wi-Fi from your mesh system to perform without interruption.
  • Log on to your router and change your wireless channel using the ‘How to log on and change your wireless channel guide.’

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18 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4AE

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