Postcode Found!

Please select your address from the list below. If your address is not listed here, it has been identified as one that we are unable to serve as yet due to a lack of suitable, existing infrastructure. Please register your interest here and we will be in touch when we are able to provide a service at your address.

Already Connected

It appears we already serve our Trooli network to this house. If you are in the process of moving to this address or want to transfer the service into your name, please call our sales team on 0800 358 7680 (Option 1) so they can assist.

I Want Ultrafast Broadband For

HELP CENTRE STEP 1 TAKE THE SPEED TEST STEP 2 BASIC & ADVANCED CHECKS STEP 3 WIRELESS CHECKS

MY CONNECTION IS SLOW

Follow our step-by-step guide to solve your issue.
If that does not work, we will put you in touch with one of our team.

WIRELESS CHECKS

As you have proven your broadband line is stable, your issue is most likely to do with wireless interference. Try the following:

Disconnect your laptop so you are no longer hardwired. Move / switch off any devices near the router such as printers, boosters, baby monitors. Now check your Wi-Fi / wireless connection.
If you have a mesh system, press the Wi-Fi button on your router to disable its Wi-Fi signal. This will allow the Wi-Fi from your mesh system to perform without interruption.
Log on to your router and change your wireless channel using the ‘How to log on and change your wireless channel guide.’

This fixed my problem

I still have a problem

If you need more help, please contact us.